As a consumer, the customer has the right of revocation in accordance with the following cancellation policy:

Cancellation policy

Right of revocation

If you conclude a contract as a consumer, you have the right to cancel it without giving reasons within the statutory cancellation period.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods or, in the case of an order with several items delivered in separate packages, on the day on which you or a third party named by you, who is not the carrier, have taken possession of the last package. To exercise your right of cancellation, you must inform us

Rommelsbacher ElektroHausgeräte GmbH
Rudolf-Schmidt-Straße 18
91550 Dinkelsbühl/Germany
webshop@rommelsbacher.de 
Phone: +49 (0) 9851 5758-0
Phone: +49 (0) 9851 5758-5759

by means of a clear declaration (e. g. by letter sent by post, e-mail or by fax) of your decision to cancel the contract. You can use our sample cancellation form (here) for your declaration of cancellation in text or written form, but this is not mandatory.

If you submit your cancellation in electronic form, we will immediately send you a confirmation of receipt of such a cancellation (usually by e-mail).

To comply with the cancellation period, it is sufficient for you to send the notification of the execution of the right of cancellation before the expiry of the cancellation period.

Consequences of cancellation

If you withdraw this contract, we have to repay all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery we have offered to you) to you immediately and at the latest within fourteen days from the day on which we received notification of your withdrawal of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you inform us of the withdrawal of the contract. The deadline is met if you send off the goods before the fourteen day period has expired. We bear the direct costs of returning the goods if the return takes place within Germany.

For the cost of returning goods, the following does apply:
You principally bear the direct cost of returning the goods. Only in exceptional cases, if the value of goods does exceed € 49,00, and the shipment is returned within Germany, we bear the cost of the return shipment of the goods. In such an exceptional case, we will send you a pre-paid parcel label for the free return shipment electronically after consultation. If you do not use this return label, you will have to bear the direct cost of the return shipment yourself.

Please note: We generally do not accept any non-free shipments. These will not be delivered to us and will be returned on sender’s cost. If possible, please use the original packing and transport protection for your return shipment or pay attention to another appropriate and secure transport packing.

You will only have to bear the cost for a possible loss of the goods, if this loss of value is due to your improper handling of the goods, which would not have been necessary for checking their quality,  characteristics and functionality or if the reason for this loss of value is an improper and non-secure packing by you!

End of information about rights of revocation