As a consumer, the customer has the right of revocation in accordance with the following cancellation policy:

Cancellation policy

Right of revocation

You have the right to withdraw from the contract within 14 days without giving any reason. The cancellation period begins on the day on which you or a third party named by you who is not the carrier, have taken possession of the last goods. In order to exercise your right of withdrawal, you must contact us at

Rommelsbacher ElektroHausgeräte GmbH
Rudolf-Schmidt-Straße 18
91550 Dinkelsbühl/Germany
info@rommelsbacher.de
Phone: +49 (0) 9851 5758-0
Phone: +49 (0) 9851 5758-5759

in order to inform us of your decision to cancel this contract by means of a clear declaration via email. You can download the sample withdrawal form here, which is not mandatory, however.
If you send your revocation in electronic form, we will immediately send you a confirmation (usually by email) that we have received such a revocation.

To meet the cancellation deadline, it is sufficient that you to send your information regarding excercising your right of cancellation before the cancellation period expires.

Effect of withdrawal

If you withdraw this contract, we have to repay all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery we have offered to you) to you immediately and at the latest within fourteen days from the day on which we received notification of your withdrawal of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you inform us of the withdrawal of the contract. The deadline is met if you send off the goods before the fourteen day period has expired. We bear the direct costs of returning the goods if the return takes place within Germany.

Attention: We generally do not accept non-free return shipments. These will not be delivered and will be returned to you at your charge. In the event of a timely withdrawal, we bear the postage costs and send you a freeway sticker for a free return shipment. Whenever possible, use the original packaging including transport protection for the return shipment, or pay attention to other appropriate transport-safe packaging.

You only have to pay for any loss in value of the goods if this loss in value is due to improper handling of the goods by you, which would not have been necessary to check the nature, properties and functionality of the goods, or if this loss in value is due to inadequate transport-unsafe packaging by you.

End of information about rights of revocation